How urvessa.com handles personal information.
Urvessa
18 Buitengracht Street, Cape Town, 8001, South Africa
Phone: +27 21 422 1800 · Email: [email protected]
This policy applies to urvessa.com and to the consultation and contact forms. It is written with the Protection of Personal Information Act 4 of 2013 (POPIA) in mind.
When you send a form we collect what you give us:
Please do not send detailed medical records through the form.
We use the information to answer your request about Urvessa and to manage that conversation.
The basis is your consent, given when you tick the privacy box, and our need to respond to a request you started.
We do not sell your information. Service providers who host or send email may process it only to deliver that service.
We keep the information for as long as we need to handle your request and for any period the law requires after that. When it is no longer needed, we delete it or remove details that identify you.
You may ask for access to your personal information, ask us to correct or delete it, or object to how we use it. You may withdraw consent at any time by writing to [email protected] or by post to the Cape Town address.
You may also lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za) if you believe the processing does not comply with POPIA.